William Arnholt

Intro

About Me

Trusted leader with a proven track record of guiding teams to success through effective communication, strategic planning, and a commitment to excellence. Known for fostering a collaborative and inclusive work environment, encouraging innovation, and driving continuous improvement. Dedicated to achieving organizational goals while developing talent and promoting professional growth among team members.

Technological specialist with a strong foundation in computer technology and a passion for delivering exceptional customer service. Skilled in troubleshooting hardware and software issues, networking, and system maintenance. Adept at communicating technical information to non-technical users and providing effective solutions to enhance user experience.

Skills

Achievements

Work

Wawa, Inc. – West Lawn, PA ▪ 2023 – Present
A privately held company with 200+ years in American business. Rootd in values, driven by purpose, and bound for growth with 1,136 stores nationwide.

Team Supervisor ▪ August 2025– Present
Responsible for leading, coaching, and developing a team of associates to deliver exceptional customer service and achieve operational excellence. While ensuring compliance with company policies and procedures, fostering a positive work environment that promotes teamwork and employee engagement.

• Effectivly train staff and onboard new hires
• Consistently achieve and exceed key performance indicators (KPIs)
• Assist in scheduling and managing employee shifts to ensure adequate coverage
• Conduct regular team meetings to communicate goals, updates, and address concerns

Lead Customer Service Associate ▪ January 2024– August 2025
Demonstrated leadership by mentoring team members, ensuring smooth daily operations, and delivering outstanding customer experiences. Played a key role in maintaining high standards of service and operational efficiency. Assisted in training new hires and mentoring team members to enhance their skills and performance.

• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Monitor inventory levels and coordinate with suppliers to ensure product availability
• Maintain a clean, organized, and safe work environment

Customer Service Associate ▪ June 2023– January 2024
Provided exceptional customer service supporting Wawa’s vision to fulfill lives every day. Performed food & beverage preparation, cash register duties, and general store cleaning & organizing.

• Cross trained to proficiently perform all job roles within Wawa store
• Engaged with direct customer interactions
• Ensured proper food production, handling, and storage

Education

Associate of Science – Computer Technology - June 2026 Completion, Reading Area Community College - Reading, PA

Certification – Computer Systems Networking & Security, Berks Career & Technology Center - Reading, PA

Diploma, Wilson High School – West Lawn, PA

About Me

In my free time, I enjoy a variety of activities that allow me to unwind and connect with the things I love. Fishing and kayaking are two of my favorite pastimes. Spending quality time with family and friends is also incredibly important to me. Additionally, I have a passion for tinkering on mechanical or technical projects. I find great satisfaction in understanding how things work, solving problems, and improving functionality. These hobbies not only bring me joy but also help me develop skills that I can apply in both my personal and professional life.

Contact

Email Me At:

• LinkedIn